ADVERSE WEATHER POLICY & PROCEDURE

During our winter / spring camps & sessions, we recognise that weather conditions may be a factor. We have therefore put in place a process to ensure all parents / caregivers know the channels of communication and when weather decisions will be made.

We will always aim to take clear and timely decisions regarding adverse weather. At this time of year, the situation may be fluid on the day, so we ask for your understanding. We will make every effort to enable events and sessions to go ahead, while of course having ultimate regard for the safety and well-being of the young players in our care. 

See below our Adverse Weather Policies for (1) Hockey Camps & (2) 1-1 & Small Group Sessions


Adverse weather policy - hockey camps


PRE-EVENT

  1. Please ensure you enter your email address correctly on the registration form. Email will be our primary method of communication in the event of adverse weather conditions and EVO cannot be responsible for communications sent through our automated systems to incorrect email addresses. If you entered your email address incorrectly, please contact us (info@evo-hockey.com) to inform, so we can update our system.
  2. We will be monitoring the weather in the week before the event. We will include a weather update in our briefing email to parents, which will be sent out shortly before the event date. If you have not received this email the day before this event is due to begin, please email us.

On the day

  1. We have scheduled our camps to begin at 11am each day (registration from 10.30am), in order to allow maximum time for the astroturf pitches to become usable, should there be any morning ground frost.

  2. We will attend the pitches to examine them at 8.45am each morning. Should there be any issue, we will send an email to all parents at 9am, to advise of the situation. If you do not receive an email, please assume the event will be going ahead.

  3. If you are unsure on the day and have queries about the weather condition, please contact us by telephone, not by email. We will be unable to reply to email queries regarding weather on the day.  Use the general website contact numbers.      

in the event of cancellation

  1. Should weather conditions prevent the running of the event, we will automatically defer all places on this camp to a future event. In this scenario, all parents / caregivers will receive an email confirming the deferral plan within 1 week of the postponed event. If you have not received a communication by that date, please email us.

ADVERSE WEATHER POLICY - 1-1 & SMALL GROUP SESSIONS


PRE-EVENT

  1. Please ensure you enter your email address and mobile contact number correctly on the registration form. These will be our primary methods of communication in the event of adverse weather conditions and EVO cannot be responsible for communications sent through our automated systems to incorrect email addresses or contact numbers. If you entered your details incorrectly, please contact us (info@evo-hockey.com) to inform, so we can update our system.

ON THE DAY

  1. If there is potential that adverse weather on the day may affect your booking, we will contact you on the day in advance to inform you of this. We will accompany our message to you with further information as to how and when we will be able to inspect the pitch on the day.

  2. If you are unsure on the day and have queries about the weather condition, please contact us by telephone. Use the general website contact numbers.    

IN THE EVENT OF CANCELLATION

  1. Should weather conditions prevent the running of the session, we will defer bookings to future dates agreed with you. In this scenario, all parents / caregivers will be contacted regarding the deferral options within a week of the session. If you have not received a communication by that date, please email us.